Signing In Is Frustrating

  1. Visit a web site for a bank or a utility.
  2. Don't know the password, or the one you thought it was does not work.
  3. Reset your password with a text message or an email.
  4. Can't use the password you want to use, it was already used or it doesn't fit their rules.
  5. Make up a new password. Maybe send it to yourself in email.
  6. Later, try again, doesn't work, cycle repeats.

Sound familiar? This is not the way it should be, this is not the way it has to be. It's also dangerous. You are likely using and reusing poor quality passwords everywhere -- probably even for your email address. Part of this is the fault of the system you are trying to use, but part of it is your fault for not being aware of the tools that can help you and the best practices for account management.

You can't fix everything all at once, but you can fix signing in one system at a time, after you do some preparation:

Choose how you are going to save passwords. You can (should?) start with paper. Get a notebook. Write down web site address, email address, or login. Include which email addresses and phone numbers are tied to the account. Write down your password. This is not perfect because it depends on you inventing passwords, but it should give you the confidence to use unique and longer passwords for each account.

Secure your primary email first. Since this is often used for password resets, if you lose access to this account, you lose everything. If someone compromises this account, they get everything.

Secure your Google (Gmail) account for your Android phone or your Apple/iCloud account for your iPhone. If you have a smart phone, it is tied a cloudy account from Google, Samsung, or Apple. This may not be the same as your primary email account.

Secure your cell provider account. Good passphrase. Two factor authentication. PIN for access to customer service or for porting a number out, what ever the provider offers. If someone steals your phone number, they can get everything else.

Now, fix your first account. The one that is giving you trouble now, or maybe an important one you know is at risk. Record your log in information. Set a good, new password. Make sure you have recovery email and phone numbers set.

Once you have fixed the most urgent problems, it's time to consider the better tool for the job: You need a password vault.

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